*Please request prior written authorization for all forms of return by contacting customer service at 877-521-3703*

 Stock envelopes (non printed) may be returned within 30 days of purchase only if unused/unopened or defective. Custom envelopes (including all printed envelopes and custom windows) will only be accepted if the item is deemed defective. Buyer is responsible for all shipping charges associated with the return of a non-defective product.

 

Any manufacturing errors should be reported within ten days after receipt of your order. Please try to inspect envelopes upon receipt.  It is understandable that this may not always be able to happen within 10 days therefore please contact customer service upon notice of a manufacturer error or defect so that it can be readily fixed.